F.A.Q


  • Index
  • When I add MPEG files, I got the message "The format of xxxxx can't be recognized"?

  • If you add MPEG-2 files, please be sure that MPEG-2 can be played in Windows Media Player.


  • I got the message "Not all videos have the same quality, which may cause errors while joining", why?

  • To join MPEG or RM files, please be sure that they have the same frame rate and aspect, or the joined movie may not be played normally.
  • I can only play a part of joined segments in the output file, why?

  • To join MPEG files, Easy Video Joiner set the joined mpeg file with the same settings as the first file in your join queue. So if you join several MPEG files with different settings, sometimes you can only play a part of joined segments in it.

  • Some AVI files can't be read or joined, why?

  • There are many reasons can cause this error. The most common reason is that the proper codec can't be detected. Maybe the following information can give you some help in downloading and installing avi video codec.
  • Intel Indeo Video Codec and I263 Video Codec, download from http://support.intel.com/support/createshare/camerapack/CODINSTL.HTM
  • Microsoft MPEG-4 Video Codec (Version 1, 2, 3), these codecs are included in the Windows Media Tool, download it from http://www.microsoft.com/windows/windowsmedia/
  • DivX Codec, download it from http://www.divx.com/
  • Aware Inc.'s Motion Wavelets Video Codec, download it from http://www.aware.com/telechoice/products/compression/motionwavelets.htm

  • I get an error message when I try to add wmv/asf files, why?

  • Please updated Windows Media Player to version 9. It can be downloaded from the following links,
  • http://www.microsoft.com/windows/windowsmedia/9series/player.aspx

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